Job Details2019-03-21T04:15:07+00:00

IT Helpdesk Administrator

In response to increased demand for technical support and general systems administration, AMC Consultants is looking for an IT Helpdesk Administrator to work in our Maidenhead office.

You’ll be a good fit for this job if you value the input of your peers, you have an insatiable need to stay ahead of industry trends, and you enjoy interacting with colleagues, whether that’s in the office, , on the other side of the world.

But before you send your CV off to us, we want to be sure that you’ll like working with us.

A bit about us
We’ve been in the business of mining for 35 years, so we know what we are talking about. Our consultants are recognized leaders in their fields. And when you are signing off on a million-ounce gold mineral resource estimate, you’ll understand just how important it is to have that sort of experience available to you down the corridor or at the end of the phone line.
We operate worldwide, with offices in most major mining and financial centres. We have completed more than 8,000 assignments for major mining companies and financial institutions in more than 100 countries on six continents dealing with more than 60 types of commodities. When a client has a problem, chances are we’ve not only seen it before but have also unearthed a smarter way to solve it.

How we are different
Our unique passion for unearthing a smarter way to mine is one of the things that sets the global AMC team apart. Our people understand both the art and science of mining, and won’t avoid the reality of the challenge.
We are mining for the long haul and work hard to help our consultants build a long-term career at AMC. We strive to recruit and retain the best of the best to work alongside some of the most highly regarded technical professionals in the industry.

Work life balance is a priority at AMC, so we encourage flexible working arrangements to ensure you have what you need to help you thrive as part of our team.

AMC is an Equal Opportunities employer that encourages all qualified applicants to apply for their positions. AMC is committed to providing equal opportunities, and a work environment which is inclusive of all employees.
Who you will be working with and reporting to

You’ll be reporting to the IT and Operations Support Manager, who based in Melbourne, Australia.

You will be working with a small but diverse team, located in Melbourne, Perth, Brisbane and Vancouver. The role of this team is to look after all AMC IT systems, as well as providing technical support to around 200 users spread across 9 offices.

Now a bit more information about the role

Specialist skills required:
• Computer hardware knowledge – specifically diagnosing and repairing Dell equipment
• Microsoft Windows 10 experience (installation, troubleshooting)
• Microsoft Office experience (ideally with Office 365)
• Fantastic customer service skills and a positive ‘can do’ attitude
• Exposure to Active Directory and Windows Server is desirable
• Some exposure to general computer networking
• Any additional exposure to SQL, databases or IT security would be highly regarded

Qualifications required:
• Ideally a bachelor’s degree in information technology or related discipline
• 1-3 years’ experience providing support to a similar size organisation

Salary
The salary package offered for this position will be commensurate with the skills and experience of the successful candidate

How to apply
If you are interested in applying for the role please click “apply now”. Please only apply if you have the right to work and live in the country where the role is located. You will receive an email within 24 hrs confirming receipt of your resume.

Not ready to apply just yet, or not quite the right role?
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